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COVID-19 Policy and Updates
7th August Update - Stage 4 Lockdown Dates Update
There has been some confusion on when the Stage 4 lockdown will end and when the restrictions on businesses will end.
We have received clarity from Business Victoria and it is confirmed that, unless otherwise notified, the Stage 4 Lockdown will end on Sunday 13th September.
All services will therefore resume from Monday 14th September.
4th August Update - Stage 4 Lockdown - 3pm Update
We have received clarification from Business Victoria about which services can continue during lockdown. The good news is a number of customers can still receive their services.
All Customers Receiving Welfare Support
All customers who are reciving payments from institutions such as NDIS, TAC or equivalent are permitted to continue. Please feel free to email us to confirm you fall in to this category.
All Customers who cannot clean for themselves
We have been advised that cleaning for individuals can only continue if the individual cannot clean for themselves, due to the health and saftety implications of living in an unclean environment. Not being able to clean for yourselves is a little ambiguous, so we are asking everyone to please self-assess your situation and only elect to continue your cleans if you genuinely believe you are unable to perform your own cleaning. Please be reasonable and do not request a cleaner because you do not want to clean, only if your circumstances make it unreasonable/impossible for you to do so.
If you genuinely believe you cannot provide your own cleaning, please fill in this online form and our staff will review and provided the reason is reasonable, ensure your cleans are continued for the next 6 weeks.
Commercial Cleans
All cleaning services for commercial buildings will continue as normal.
Move Out and Move In Cleans
Move out services will continue. It has been stated that cleaning services required to allow other essential businesses to continue are permitted. As move out or end of lease cleans are required to ensure the real estate industry continues, they are permitted.
For move in cleans, we will allow these cleans only if they are 1) Required by a real estate agent or 2) The customer falls in to the category of not being able to do the clean themselves as per the section above and will be required to fill in the online form.
Cleans that must be postponed
Any service that you can realistically do yourself must be postponed for the next 6 weeks. If you fall in to this category and are able to do your own cleaning, please do not worry about getting in touch, we will postpone your cleans and automatically resume them after Thursday 17th September.
If you would not like your service to be automatically re-instated after the lock-down, please get in touch with us by replying to this email.
If the lock-down is extended, we will automatically push your clean forward and be in touch during the process.
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gooddaytoo님의 댓글
gooddaytoo
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좋은정보 감사합니다 ~
applefiler님의 댓글
applefiler
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좋은 정보 감사합니다
Mmakethman님의 댓글
Mmakethman
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괜찮은 정보네요 고맙습니다.
jaykhala91님의 댓글
jaykhala91
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Thank you for the information
멜번클리너스잡스님의 댓글
코에 걸면 코걸이 귀에 걸면 귀걸이.... 설명을 아주 잘하면 된다는 것 같은데...이게 참 애매합니다..ㅋ