쿠알라룸푸르 근무| Airline Process Associate Korean speaking 구인
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동남아시아 인재 서칭 전문 SELPEO의 리크루터 박대희 입니다.
SELPEO는 동남아시아 내 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 Recruitment Agency 입니다.
후보자 분께 일절 금액적으로 요구를 드리지 않습니다.
자세한 정보는 www.selpeo.com으로 문의 바랍니다.
근무지 - Kuala Lumpur, Malaysia
· 미국 대형 항공사(Oneworld 항공 공동체 소속)의 CS 관련 업무 지원 업무
· 항공권 예약 및 항공권 관련 모든 이슈를 회사내 프로세스에 맞게 처리하는 CS 업무
Job Description
End to end airline operation or Online Travel Assistance (OTA) or Social Media. Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries. Be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. To be able to deal with customers and meet customer requirements. Work Environment - 24*7. Minimum 6 months of experience in the Airlines or Travel industry.
Personal Style Enablers:
Should have a good standard of both Spoken and written English. Needs to be a team player with a positive attitude. Should be adaptable to change. Needs to display confidence and the ability to sell a given product. Extrovert with a customer service mindset.
Benefits:
Transport Allowance is provided 18 days of Annual Leaves 14 days of Medical Leaves Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only) Dental Coverage @ RM500 per year
APPLY HERE - Application for SELPEO
CHECK ADVANTAGES OF WORKING IN MALAYSIA - CLICK HERE
Employment Process:
1. Resume screening - Please fill out an application form at Application register for SELPEO Make sure to attach you English resume before submitting the form.
2. Client’s Interview – This interview will be done either through Skype or Phone interview. We will be notifying you about the schedule of your interview.
3. Deliberation / Interview Results - We will notify you about the result of the interview, then I will assist you with the other steps to further process your employment.
Should you be interested to discuss this further, we can talk about it at your most convenient time. Let me know your contact details and the best accessible communication tool (Viber, Skype, Kakaotalk, WhatsApp) that we can use. Thank you! Hope to hear from you soon.
포지션의 지원을 원하시면, 이메일 혹은 페이스북 / 카카오톡 메신저로 문의 주시기 바랍니다.
Email: to-careers@selpeo.com
페이스북 메신저 - https://www.messenger.com/t/selpeo
카카오톡 메신저 - https://pf.kakao.com/_qnuFC/chat
website: www.selpeo.com
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